MSPilot Automation

Custom automations.
Done for you.

Tell us what you want automated. We combine AI with human expertise to build exactly what your MSP needs.

Backed by the best

Y CombinatorF25 Batch
F
Focal Ventures
20+
InvestorsIncluding Airbnb investors

< The Problem />

You're stuck in the weeds

As an MSP founder, you're spending time on tasks that don't scale. Custom automation can run your operations — without adding headcount.

Your time is the bottleneck

You're stuck doing repetitive work that pulls you away from growing the business. Every hour spent on manual tasks is an hour not spent on strategy.

Headcount doesn't scale

Hiring more techs to handle more tickets isn't sustainable. Your margins shrink as you grow, and training never ends.

Automation changes everything

Deploy intelligent automation across your MSP — ticket triage, client onboarding, billing reconciliation — without adding payroll.

< How It Works />

AI speed. Human precision.

We combine the best of both worlds to deliver exactly what you need.

01

You describe it

Tell us what you want automated in plain English. No technical docs needed. A quick call to understand your workflow.

02

AI drafts, humans refine

Our AI generates the initial automation. Then our experts review, test, and optimize until it's bulletproof.

03

Deployed and supported

We deploy it in your environment, document everything, and provide ongoing support with a dedicated human point of contact.

< Use Cases />

Automate anything in your stack

Common automations MSPs request — or bring your own idea.

Ticketing & PSA

// core_automation

  • Auto-triage tickets based on keywords or client
  • Escalation alerts when SLAs are at risk
  • Client-facing status updates via email or portal

Alerts & Monitoring

  • Smart alert routing by severity
  • Auto-create tickets from RMM
  • Noise reduction for duplicates

Onboarding & Offboarding

  • User provisioning across M365, RMM, PSA
  • Offboarding with audit trail
  • License assignment & removal

Reporting & Documentation

  • Auto-generate QBR reports from PSA data
  • Sync docs between IT Glue and other tools
  • Automated compliance reporting

Form Workflows

Staff & client self-service triggers

Billing Reconciliation

  • Match licenses to agreements automatically
  • Flag discrepancies before invoicing
  • Sync data across PSA and billing platforms
?

Your Custom Automation

Have something specific in mind? Describe it — we'll build it.

< Integrations />

We connect your entire stack

PSA, RMM, M365, documentation tools — we build automations across everything you already use.

ConnectWiseConnectWise
DattoDatto
HaloPSAHaloPSA
SyncroSyncro
NinjaOneNinjaOne
IT GlueIT Glue
Microsoft 365Microsoft 365
HuduHudu
AutotaskAutotask
N-ableN-able
BrightGaugeBrightGauge
A
Acronis
ConnectWiseConnectWise
DattoDatto
HaloPSAHaloPSA
SyncroSyncro
NinjaOneNinjaOne
IT GlueIT Glue
Microsoft 365Microsoft 365
HuduHudu
AutotaskAutotask
N-ableN-able
BrightGaugeBrightGauge
A
Acronis

+ any custom integration you need

// COMPARISON

Why not just use Rewst?

Rewst is powerful — but it requires significant investment in people, time, and ongoing maintenance.

  • Expensive — platform costs plus implementation fees
  • Automation engineer needed — hire or train someone to run it
  • Learning curve — weeks to months mastering the platform
  • Ongoing maintenance — your team owns troubleshooting
  • Internal bandwidth — focus diverted from clients

// MSPILOT_SOLUTION

With MSPilot Automation

  • Zero learning curve — describe it, we build it
  • We maintain it — something breaks, we fix it
  • Dedicated human point of contact — real support, not tickets
  • Focus on clients — automation just works

< Pricing />

Simple plans. Expert quality.

Get automations built by experts every month. Plus unlimited revisions on existing automations.

Starter
$1,000/month
Simple Automation
  • Simple automation built per month
  • Single-trigger workflows, 2-3 integrations
  • Unlimited revisions on existing automations
  • Expert quality guaranteed

Perfect for getting started

POPULAR
Pro
$2,000/month
Complex Automation
  • Complex custom automation built per month
  • Multi-step logic, conditionals, error handling
  • Agentic logic for intelligent decision-making
  • Unlimited revisions on existing automations
  • Expert quality guaranteed
  • Priority support & faster delivery

For MSPs ready to scale

Need more? Contact us for custom plans

Our Promise
30
DAY
MONEY BACK

We deliver, or you don't pay.

If we don't deliver what we promised in your first month, you get a full refund. No hoops. No fine print. We're that confident in what we build.

Tell us what you want to automate

Book a quick call. Describe your workflow. We'll have it built and running in days.

Book Your Free Consultation

No commitment. No sales pressure. Just a conversation.